Privacy policy

EMPOWERING ACCESS TO EDUCATION, NO MATTER THE CIRCUMSTANCE

The Artemis Foundation is committed to protecting the privacy and security of the personal information from the students and families we support.

 

This privacy policy (Privacy Policy) outlines our practices and how the Artemis Foundation collects, uses, discloses, handles and stores personal information.

 

What is personal information?

 

In this policy, “personal information” means any information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not; and whether it is recorded in a material form or not.

 

What types of personal information do we collect?

 

The Artemis Foundation may collect various types of personal information, including but not limited to:

●    Identity information (e.g.  full name, date of birth, gender, Aboriginality or Torres Strait Islander heritage information);

●    Educational information (e.g. educational background, and academic needs);

●    For staff – employment history, educational qualifications, reference checks;

●    Demographic details (e.g. address, school address, name of school, housing status);

●    Parent/guardian contact information (e.g. email, phone number, address);

●    Progress and performance data related to tutoring sessions; and/or

●    Any other personal information that may be required to facilitate your dealings with us (e.g. whether you are experiencing financial hardship, your family situation).

 

In the case of payments, the Artemis Foundation may collect your name, billing address, email address, phone number(s), payment information and paid amount. These payments are made through Stripe and the Artemis Foundation follows Stripe’s Privacy Policy in respect of these payments.

 

Why do we collect personal information?

The collected information is used for the following purposes:

●    Providing educational services, and personalising and improving our services to meet individual educational needs;

●    Facilitating communication with parents and guardians regarding our services;

●    Responding to enquiries and provide you with any information that you have requested;

●    Verifying a person’s subscription to protected categories of disadvantage to ensure equitable access to our services;

●    Promoting and advertising the Artemis Foundation (e.g. through social media, Google advertising and email, through applications for grants);

●    Providing news, updates and information about the Artemis Foundation;

●    Conducting general business and management functions;

●    Investigating, managing or resolving queries and complaints;

●    Receiving payments, donations, or grants; and

●    Disclosure to third parties (such as our agents, contractors and suppliers) to carry out the above purposes on our behalf.

 

You can 'opt-out' of receiving marketing and promotional materials from us, at any time, by contacting us via the contact details set out below.

 

How do we collect personal information?

The Artemis Foundation collects personal information directly from individuals, when a person:

●    Accesses or uses the Artemis Foundation website;

●    Applies to receive academic support;

●    Pays to receive academic support;

●    Makes inquiries to the Artemis Foundation in communication through email, telephone, in person, through our website; or

●    Signs up to receive news about the Artemis Foundation and information about initiatives or events organised or promoted by the Artemis Foundation.

 

In general, we will only collect personal information directly from you. If you provide us with personal information about a third party, you warrant that that third party consents to us collecting and using their personal information in accordance with this Privacy Policy.

Our website at Squarespace may use cookies. We do not use the information stored in these cookies to collect information about you. You may configure your web browser to refuse or disable cookies.

 

Where is personal information disclosed?

We may disclose or use any personal information:

●    For any of the purposes as stated above;

●    For other purposes to which you have consented; and

●    Where we are permitted or required by law to do so.

Personal information may be disclosed to:

●    Staff, students and executive board members;

●    Third party service providers;

●    Professional advisers;

●    Potential partner organisations;

●    Promoters or sponsors of our association and services;

●    Third-party not-for-profit organisations to whom our assets are transferred in the event of winding-up, and advisors of such third-party organisation;

●    Government agencies, regulatory bodies, law enforcement agencies; or

●    As required, authorised or permitted by law.

 

We maintain the storage of personal information on servers situated in Australia. There is a possibility that we may disclose your personal information to recipients located overseas, including but not limited to our IT suppliers.

 

How do we protect personal information?

 

We take reasonable steps to securely store your personal information and protect it from unauthorised access, use or disclosure. We will generally keep personal information as long as we need it for our business purposes or as long as we are required by law to retain it, after which time we will destroy it.

 

The Artemis Foundation implements reasonable precautions and data security measures to store your personal information and protect it from misuse, loss, or unauthorised access or disclosure. This includes, but is not limited to, safe electronic and managerial practices.

Our website may contain links to other websites. We are not responsible for the privacy practices or security of your personal information on those linked websites. We cannot warrant the privacy or security of personal information during transmission to our website. If you become aware of a potential data security breach, please notify us at connect@artemisproject.au.

 

Questions, queries or complaints

If you have any questions or comments about our management of your personal information, please contact us by email at connect@artemisproject.au. Once a complaint is made, a manager or Executive board member will review the complaint and provide a resolution as soon as it is reasonably possible.

 

Removing your data

In the event that a member (staff, student, parent, or guardian) wishes to request the removal of their information upon disaffiliation with the association or seeks additional information regarding privacy controls concerning personal information, please direct such inquiries to connect@artemisproject.au.

 

Changes to the Privacy Policy

 

This Privacy Policy is current as at 02 APR 2025. The Artemis Foundation reserves the right to modify this Privacy Policy, at our discretion and at any time, without notice to you. A person’s continued engagement with the Artemis Foundation, such as the use of websites, electronic or in-person correspondence and tutoring or scholarship services, will indicate acceptance of this Privacy Policy as revised. The date of this Privacy Policy will inform you as to whether there have been updates since your last visit.